Storm Updates
Below you will find the latest information on the impact of Storm Amy on the open eir network.
Storm Amy Update - 2nd October
Met Éireann has issued weather warnings in advance of Storm Amy, with orange and yellow level alerts expected in some counties. In preparation, we have activated our weather protocols to minimise any potential disruption.
- Our technicians are ready for redeployment where needed and ready to respond swiftly.
- Additional resources are on standby to respond to calls to our Dangerous Plant Line (1800 245 245).
- Generators have been repositioned into the highest risk areas.
- We are working closely with ESB to ensure rapid restoration of services if required.
- Contractors are on notice and can scale up operations if required.
Technicians will remain active throughout, but as always, their safety is the priority, and work will only proceed when conditions allow.
We are closely monitoring the situation and will provide further updates if needed.
Key information to know
Below are the key things you need to know
1
Dangerous Infrastructure
If you notice dangerous infrastructure like poles or cables down. Please report them to us immediately on 1800 245245.
2
Electricity but no Broadband?
If you have electricity but your broadband or landline are not working you need to report the fault to your service provider.
3
Installations
When our network is heavily damaged, installation crews may be reassigned to repairs, which could impact your appointment. Thank you for your patience as we work to restore service.
Copper vs. Fibre: Upgrade for a Stronger Connection
Did you know our fibre network is designed to be far more resilient to faults, especially during storms? While copper networks have served us well for years, fibre to the home offers a more reliable and robust solution for the future.
Reduce the chance of service interruptions and enjoy a stronger, more dependable connection by switching to fibre today!