Storm ÉowynUpdates
Below you will find the latest information on the impact of Storm Éowyn on the open eir network.
Storm Éowyn Service Update - 28th April
We are pleased to share that all counties are now back to normal service levels or wait times of up to one week. We’d like to thank all our customers for your ongoing support and patience as our teams worked tirelessly to reconnect everyone.
Key information to know
Below are the key things you need to know
1
Dangerous Infrastructure
If you notice dangerous infrastructure like poles or cables down. Please report them to us immediately on 1800 245245.
2
Electricity but no Broadband?
If you have electricity but your broadband or landline are not working you need to report the fault to your service provider.
3
Installations
When our network is heavily damaged, installation crews may be reassigned to repairs, which could impact your appointment. Thank you for your patience as we work to restore service.
Copper vs. Fibre: Upgrade for a Stronger Connection
Did you know our fibre network is designed to be far more resilient to faults, especially during storms? While copper networks have served us well for years, fibre to the home offers a more reliable and robust solution for the future.
Reduce the chance of service interruptions and enjoy a stronger, more dependable connection by switching to fibre today!