open eir Equipment
Below is information on why you shouldn't remove open eir network equipment from your premises even if you are discontinuing your fibre broadband service. Service can be sought from any of the retail providers below.
Important Information
How open eir works
open eir operates as a wholesale network provider, partnering with over 29 fibre broadband retail providers as listed below. These retail providers offer fibre broadband to homeowners using the open eir fibre network.
When your high-speed fibre is connected you will see different equipment being installed – network equipment (which allows your property access to the fibre network and is fixed to your wall) and the modem (which provides the WiFi service around the house and is generally a free standing unit).
About your network equipment
The open eir network equipment consists of two units which are fixed to the wall in your home. These units are called the Network Termination Unit and the Optical Network Terminal, pictured above. The two units and the power supply unit are essential parts of the open eir fibre network. These should remain affixed to the wall of your home and should not be removed or returned when ending a contract with your retail provider. You will not be charged for keeping open eir equipment.
If you end a fibre broadband service from a retail provider they may request that you send their modem back to them. Return the modem but do not return the open eir network equipment.
Why you should leave the equipment installed
Leaving the network equipment in place allows you to easily order fibre broadband from any of the retail providers below. This means that if you switch providers or re-activate the service in the future, then there is no need for a technician to visit your property, making the process quick and hassle-free.
I have open eir equipment in my home and want to get fibre broadband...
If you have open eir network equipment in your house then it is easy to get service from any of our retail service providers as you should have no need for any further fibre installation work. As a customer, you choose which provider suits you best. With over 29 retail broadband service providers using the open eir fibre network, you are spoilt for choice.
