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Service delivery

The links on the right allow you to download our statistical reports on the Service Delivery performance for our Leased Lines and P.P.C. products.

We know how important service levels are to you and while we may not be exactly where we want to be, in the next two years the Group will invest €60 million to improve customer service processes, improve delivery times for providing line connections, preventative maintenance and network renewal.


open eir is a trading name of eircom Limited, Registered as a Branch in Ireland Number 907674, Incorporated in Jersey Number 116389. Branch Address: eircom Limited, 2022 Bianconi Avenue, Citywest Business Campus, Dublin 24 D24 HX03. © 2019 eir. All rights reserved.