Our range of products and nationwide reach will ensure you meet and exceed the service expectations of your customers.
In this section you’ll find the published reference offers relating to interconnect, bitstream, local loop unbundling and leased lines.
Each reference offer sets out the menu of services authorised operators can select to offer and include in its agreement with eir. In addition to the actual terms and conditions, each reference offer includes the following:
Additional, specific product information can be found in the product line section of this website. Each version of each reference offer is numbered for reference and archives of previous versions are available on this site.
The Reference Interconnect Offer sets out the services and terms and conditions relating to the following products: Interconnect Paths, Partial Private Circuits, Voice Services, Number Portability, Carrier Pre-Select and SB-WLR. In addition, to the actual terms and conditions, the Reference Offer includes Price Lists, relevant Product Descriptions (located in each Product Area) and Service Level Agreement(s) (located in each Product Area).
The Access Reference Offer (ARO) sets out the services and terms and conditions relating to access products including: Physical Co-Location, Line Sharing, and Unbundled Local Metallic Path. In addition to the actual terms and conditions, the Reference Offer includes a Price List, Product Descriptions and Service Level Agreements.
The Wholesale Bitstream Access Reference Offer (WBARO) sets out the services and terms and conditions relating to the Bitstream Access Products for both standard and Minimum Term contracts. In addition to the actual terms and conditions, the Reference Offer also includes a Price List, Product Description and Service Level Agreement.
The Leased Line Reference Offer sets out the services and terms and conditions for network services, including: Leased Lines, Partial Private Circuits and Ethernet Services. In addition to the actual terms and conditions, the Reference Offer includes a Price List, relevant Product Descriptions (located in the Product section) and Service Level Agreements (located in the Product section).
In the Reference Offers Proposed section of the open eir website, you will find revised versions of prospective reference offers that have been notified to ComReg prior to the modifications becoming effective. The guidelines relating to the requirements for notification are set out in ComReg decision notices relating to each offering which are available on the ComReg website, www.comreg.ie.
This page contains links to the Requirement for Customer Authorisation documents. These documents outline the generic information that is required to be captured in each type of Customer Authorisation Form (CAF).
The CAFs are used for obtaining customer consent to approve a change of service. The Product Service Schedules govern the rules pertaining to CAFs and determines which format of CAF is allowed for each product. The four different CAF options are:
All relevant terms and abbreviation for the Products are defined and explained in the following documents: