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A cookie is a piece of information, like a tag, which some websites create against your profile. Our cookie will store some basic information, which helps us to identify if you have visited the site before. This will allow us to provide you with personalised content or present you with product and service information based on your previous behaviour on the site.

How we use Cookies

This privacy notice tells you what to expect when eir collects personal information. It applies to information we collect about:

  • Visitors to our websites
  • Customers who register and use our services, e.g. eir Webmail, MusicHub, SportsHub & experiencemore.ie, StudyHub etc.
  • Broadband and phone customer use our website to pay their bills and manage their accounts

We collect this information in a way which does not identify anyone. We do not make any attempt to find out the identities of those visiting our websites. We will not associate any data gathered from this site with any personally identifying information from any source. If we do want to collect personally identifiable information through our website, we will be up front about this. We will make it clear when we collect personal information and will explain what we intend to do with it.

To view how we use cookies, take a look at this pdf. It gives you a breakdown of what cookies are used on each of our sites:
Our cookies

Cookie Opt-in / Opt-out:

Most web browsers allow some control of most cookies through the browser settings. To find out more about cookies, including how to see what cookies have been set and how to manage and delete them, visit www.allaboutcookies.org


open eir is a trading name of eircom Limited, Registered as a Branch in Ireland Number 907674, Incorporated in Jersey Number 116389. Branch Address 1 Heuston South Quarter, St. John's Road, Dublin 8. © 2018 eir. All rights reserved.